Knowtarium
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Support

Get help with Knowtarium

Questions, bugs and security reports: here is where each one goes.

Email support

Where to go

Four ways to reach us.

  1. 01

    Email us

    Write to support@knowtarium.com about your account, your plan, the web app or anything else. We can't read your notes, so describe what you see rather than sending note content.

  2. 02

    Report a bug in the CLI

    Problems with npx knowtarium, the MCP server your agent runs, the plugins or the Claude Desktop extension go to the knowtarium-sdk issues on GitHub. Include what you ran and the version your agent runs: the knowtarium@x.y.z in its config (or the plugin's version).

  3. 03

    Report a bug in the web clipper

    Problems with the browser extension go to the knowtarium-extension issues on GitHub. Include what you did and the extension's version, which your browser shows on chrome://extensions.

  4. 04

    Report a security problem

    Please don't open a public issue. Email support@knowtarium.com with Security in the subject: what you found, how to reproduce it and the version. The security policy has the details. How the encryption works is on the security page.